WBNR SMS Privacy Policy

WBNR respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Mailing address

  • Webinar registration information

  • Appointment or consultation details

  • Communications you send to us

  • Payment and billing information

  • Any other information you choose to provide

We may collect this information when you:

  • Register for a webinar, workshop, or event

  • Book a consultation or appointment

  • Complete a form or survey

  • Subscribe to email or text-message communications

  • Purchase or inquire about our services

  • Communicate with WBNR or one of our representatives

2. Website and Activity Information

When you visit our website or interact with our digital services, we may automatically collect certain technical information, including:

  • Your Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Links clicked

  • Date and time of your visit

  • General interaction and usage information

We may use cookies, pixels, web beacons, analytics tools, and similar technologies to understand how our website and services are used, improve the user experience, measure campaign performance, and support our marketing activities.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

3. How We Use Personal Information

WBNR may use your personal information to:

  • Register you for webinars, workshops, or events

  • Send registration confirmations, reminders, updates, and follow-up communications

  • Provide requested services or information

  • Schedule and manage appointments

  • Respond to inquiries and support requests

  • Process transactions and administer client relationships

  • Personalize and improve our services

  • Measure webinar, advertising, and campaign performance

  • Send marketing communications where permitted by law

  • Maintain the security and proper operation of our services

  • Comply with legal, regulatory, and contractual obligations

4. Email and Text-Message Communications

Where you provide consent, WBNR may send you email or text-message communications relating to:

  • Webinar registrations and reminders

  • Event access information

  • Appointment confirmations

  • Service updates

  • Educational content

  • Offers, promotions, and other marketing communications

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message frequency may vary. Message and data rates may apply.

You may unsubscribe from text messages at any time by replying STOP. You may request assistance by replying HELP or contacting us using the information below.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email.

5. Mobile Information and SMS Consent

WBNR does not sell, rent, or share mobile phone numbers, text-message opt-in information, or text-message consent records with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared only with service providers that support the delivery of WBNR’s text-message program, such as telecommunications providers, messaging platforms, and technology vendors. These providers may use the information only to perform services on our behalf.

Text-message originator opt-in data and consent will not be shared with third parties for purposes unrelated to providing the messaging service.

6. How We Share Personal Information

WBNR may share personal information with trusted service providers, vendors, contractors, and professional advisers that help us operate our business and deliver our services.

These may include providers that support:

  • Webinar hosting

  • Website hosting

  • Email and SMS delivery

  • Customer relationship management

  • Appointment scheduling

  • Payment processing

  • Analytics and advertising measurement

  • Data storage

  • Professional, legal, accounting, and administrative services

These service providers are permitted to use personal information only as necessary to perform services for WBNR and are expected to protect the information appropriately.

WBNR does not sell your personal information.

7. Client-Sponsored Webinars and Events

WBNR may provide webinar, marketing, registration, and communication services on behalf of its clients.

When you register for a client-sponsored webinar or event, your information may be provided to the business, presenter, sponsor, mortgage professional, coach, consultant, or other organization identified on the registration page.

That organization may use your information according to its own privacy policy and the consent choices presented to you during registration.

WBNR is not responsible for the independent privacy practices of its clients. We encourage you to review the privacy policy of the organization sponsoring the event.

8. Advertising and Analytics

We may use analytics and advertising providers to understand how visitors interact with our website, measure campaign performance, and improve our communications.

These providers may collect information such as your IP address, browser type, device identifiers, pages visited, and interactions with advertisements.

Where required, we will obtain consent before using non-essential cookies or similar tracking technologies.

9. Data Retention

WBNR retains personal information only for as long as reasonably necessary to:

  • Provide our services

  • Fulfil the purposes described in this Privacy Policy

  • Maintain business and transaction records

  • Resolve disputes

  • Enforce agreements

  • Meet legal, tax, accounting, and regulatory requirements

Retention periods may vary depending on the nature of the information and the reason it was collected.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

10. Data Security

WBNR uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no website, communication system, or data-storage method can be guaranteed to be completely secure.

11. Access, Correction, and Deletion

Subject to applicable law, you may request to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Withdraw consent where processing is based on consent

  • Request deletion of your personal information

  • Ask questions about how your information is used

  • Submit a complaint regarding our privacy practices

We may need to verify your identity before completing a request. Certain information may need to be retained where required or permitted by law.

12. Children’s Privacy

WBNR’s services are intended for adults and business professionals.

We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information to us, please contact us so that we can review and remove the information where appropriate.

13. Legal and Business Disclosures

WBNR may disclose personal information where reasonably necessary:

  • With your consent

  • To comply with applicable laws, regulations, court orders, or legal processes

  • To investigate fraud, misuse, security incidents, or unlawful activity

  • To protect the rights, property, safety, or security of WBNR, our clients, users, or others

  • In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

  • To establish, exercise, or defend legal claims

14. International Service Providers

Some of WBNR’s service providers may process or store personal information outside your province or outside Canada.

As a result, personal information may be subject to the laws of the jurisdiction where it is processed or stored and may be accessible to courts, law-enforcement authorities, or government agencies in that jurisdiction.

15. Third-Party Websites

Our website, webinar pages, emails, or text messages may contain links to third-party websites or services.

WBNR is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

WBNR may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal obligations.

The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of our services following an update indicates your acknowledgement of the revised policy.

17. Contact WBNR

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:

WBNR